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[Work From Home] Remote Chat Support Agent

Remote · Sri Lanka Full-time

No experience needed! We offer full training for our new Remote Chat Support Agent! Our Remote office provides a state-of-the-art and comfortable workspace. This position requires a strong and diverse skillset in relevant areas to drive success. A salary of a competitive salary is offered, reflecting your skills and experience.   Summary We are seeking a Remote Chat Support Agent to join our team at Eastern National. As a Remote Chat Support Agent, you will be responsible for providing excellent customer service through online chat support. This is a remote position, allowing you to work from the comfort of your own home. Responsibilities  Respond to customer inquiries and provide support through online chat  Assist customers with product information, troubleshooting, and order processing  Resolve customer complaints and escalate issues as needed  Maintain accurate records of customer interactions and transactions  Collaborate with team members to improve customer service processes Qualifications  Excellent written communication skills  Strong problem-solving abilities  Ability to work independently and manage time effectively  Comfortable using online chat platforms and other customer support tools Skills  Proficient in typing and multitasking  Empathetic and patient when dealing with customers  Attention to detail and accuracy  Ability to adapt to changing customer needs If you are a self-motivated individual with a passion for customer service, we would love to hear from you. Apply now to join our team as a Remote Chat Support Agent! Apply Job!  Your Future Starts Here Don't miss out on this exciting role. We are looking forward to hearing from you. Apply now! Apply To This Job

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